Mbi44 treats member privacy as a core responsibility, not a mere formality. This document explains precisely what we collect, why we collect it, and how it is protected at all times.
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These are not just words on paper — they are real practices that mbi44 carries out every day to protect the data of every Malaysian member.
This Privacy Policy explains how mbi44 (operating at mbi44.click) collects, uses, stores, and protects your personal information as a member of our platform. By registering an account or using any mbi44 service, you agree to the terms set out in this Privacy Policy. We encourage you to read this document in full and to contact us if you have any questions.
1.1 Information You Provide Directly
When you register an mbi44 account, we collect the following information that you provide directly:
1.2 Automatically Collected Information
When you use the mbi44 platform, our systems automatically record certain technical information required for platform functionality and account security:
1.3 Identity Verification Information
To meet identity verification (KYC — Know Your Customer) requirements, mbi44 may request additional documents in certain situations, such as during a first-time withdrawal or when an activity requires further review. Documents that may be requested include a copy of the front and back of your MyKad, a selfie holding your MyKad, or a bank statement confirming ownership of the payment account. All such documents are stored with full encryption and are only accessed by mbi44's trained verification team.
Mbi44 uses the personal information collected solely for purposes directly related to providing the platform's services to you. These purposes are detailed below:
2.1 Account Management & Verification
Your registration information is used to create and manage your mbi44 account, verify your identity upon login, process KYC verification when required, and ensure each account is held by a unique, legitimate individual — a critical step in preventing fraud and platform misuse.
2.2 Financial Transaction Processing
For every deposit you make via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX — and every withdrawal you request — mbi44 uses your account information to verify the transaction, match incoming payments to the correct account, and ensure withdrawals are credited only to the rightful account holder.
2.3 Service Communications
Mbi44 uses your email address and phone number to send: deposit and withdrawal transaction confirmations; account activity notifications such as logins from a new device; information about promotions and bonuses relevant to your gameplay; and important updates regarding the platform or policy changes. You can manage your notification preferences in your mbi44 account settings.
2.4 Fraud Prevention & Security
IP addresses, activity timestamps, and usage patterns recorded automatically are used by mbi44's security systems to identify suspicious activity such as logins from unusual locations, unauthorised access attempts, betting patterns indicative of automated software, or signs of money laundering. This protects not only the mbi44 platform, but also your funds as a member.
2.5 Platform Improvements
Aggregated, non-identifiable usage data — such as the most popular games at any given time, peak traffic hours, or preferred payment methods — is used by the mbi44 development team to improve platform performance, introduce new games that match Malaysian players' interests, and deliver a better user experience over time.
3.1 SSL 256-bit Encryption
All communication between your device and mbi44 servers is protected by Transport Layer Security (TLS) encryption using 256-bit keys. This means that even if someone intercepts data traveling between you and mbi44, it cannot be read — because it has been fully encrypted. You can verify this encryption by looking for the padlock icon and "https://" in your browser's address bar when visiting mbi44.click.
3.2 Secure Password Storage
Your mbi44 account password is never stored in plain text in any of our databases. It is processed through a strong one-way cryptographic hashing function — meaning even mbi44 staff cannot view your original password. Only you know your password. This is why, if you forget it, we cannot "tell" you your old password — we can only guide you through setting a new one.
3.3 Layered Access Controls
Mbi44's internal systems operate on role-based access control. Each staff member can only access the data required to carry out their specific role — the customer support team sees different information from the finance team, and both see a different subset from the technical team. All access to sensitive data is automatically logged and reviewed on a regular basis by mbi44's security team.
3.4 24/7 Threat Monitoring
Mbi44's infrastructure is continuously monitored by automated threat-detection systems capable of identifying intrusion attempts, brute-force attacks on accounts, suspicious traffic, and any anomalies in data access patterns. When a threat is detected, mbi44's security systems respond automatically and the security team is alerted immediately for further investigation.
3.5 Secure Data Backups
Mbi44 member data is regularly backed up to secure, separate locations to ensure no data is lost in the event of a system failure. All backups are encrypted to the same standard as live data. Access to backups is restricted to mbi44's infrastructure team, all of whom have undergone background checks.
Mbi44 understands that one of the biggest concerns for Malaysian online users is whether their data is being shared without their knowledge. The short answer: mbi44 does not sell or share your personal data for commercial purposes. Below is a full explanation of the circumstances in which your data may involve external parties:
4.1 Certified Service Providers
To deliver a functioning service, mbi44 works with a number of certified technical service providers who have limited access to specific data subsets required for their functions only. These include:
All of these service providers are bound by strict data protection agreements with mbi44 and are not permitted to use your data for any purpose beyond what has been contracted.
4.2 Legal Requirements
Where mbi44 is legally required to disclose information — for example, through a valid court order or an investigation request from a relevant Malaysian authority related to fraud or money laundering — mbi44 will comply with those legal obligations. Where permitted by law, mbi44 will endeavour to notify you of such disclosure before it takes place.
4.3 What We Do Not Do
To be absolutely clear, mbi44 has never and will never:
5.1 What Cookies Are and Why mbi44 Uses Them
Cookies are small text files stored by your browser when you visit a website. mbi44 uses cookies for several purposes that are directly related to platform functionality and your user experience:
Essential Cookies (Required): These cookies are required for the mbi44 platform to function properly. They include session cookies that keep you logged in as you navigate the platform, security tokens that protect your account from CSRF attacks, and cookies that store your language preferences. Without these cookies, the mbi44 platform will not function correctly.
Performance Cookies: These cookies help mbi44 understand how players use the platform — which pages are visited most, how long is spent on particular sections, and where players encounter difficulties. This information is used to improve the platform. The data is collected in aggregate and is not linked to your individual identity.
Preference Cookies: These cookies remember your preferences — such as favourite games, display settings, and other customisations — so you do not have to reconfigure them each time you log in to mbi44.
5.2 Managing Your Cookies
You can manage and control cookies through your browser settings at any time. Most modern browsers allow you to view stored cookies, delete specific or all cookies, and block cookies from particular websites. Please note that deleting or blocking essential mbi44 cookies may affect platform functionality and your gaming experience.
As a registered mbi44 member in Malaysia, you have the following rights regarding your personal data. All of these rights can be exercised by contacting the mbi44 support team via email at support@mbi44.click:
6.1 Right of Access
You have the right to request a copy of all personal data we hold relating to your account. This includes registration information, transaction records, betting history, and communication logs. mbi44 will provide a complete data report in an easily readable format within 7 business days of receiving your request.
6.2 Right to Rectification
If any information we hold about you is inaccurate or incomplete, you have the right to request a correction. For example, if your name is misspelled or your phone number has changed — simply submit a correction request with the relevant supporting documents and we will update your records within 3 business days.
6.3 Right to Erasure ("Right to be Forgotten")
You may request the deletion of your personal data from mbi44's systems. Once the request is received and your account is closed, mbi44 will remove data that is no longer required. Please note that certain data may need to be retained for a specified period to meet legal obligations relating to financial records and fraud prevention — this will be explained to you during the request process.
6.4 Right to Restrict Processing
In certain circumstances, you may request that mbi44 restrict the processing of your data — for example, if you question the accuracy of the data we hold while a review is being conducted, or if you object to your data being processed for a specific purpose. While the restriction is active, your data will be used for storage purposes only.
6.5 Right to Withdraw Consent
For data processing based on your consent — such as sending promotional emails — you may withdraw that consent at any time via the unsubscribe link in the email or through your account settings on mbi44. Withdrawing consent does not affect the validity of any processing carried out prior to the withdrawal.
7.1 General Retention Policy
Mbi44 retains your personal data for as long as your account remains active and for the period required after account closure to fulfil legal obligations, resolve any outstanding disputes, and prevent repeat fraud. Our general principle is to retain data no longer than is strictly necessary.
7.2 Data Categories & Retention Periods
7.3 After Account Closure
When your mbi44 account is closed — whether voluntarily or by mbi44 — data that does not need to be retained for legal purposes will be deleted from our active systems. Data that must be kept for legal purposes will be transferred to a separate encrypted archive and made accessible only to mbi44's compliance team under defined circumstances.
8.1 Right to Amend
Mbi44 reserves the right to amend this Privacy Policy from time to time to reflect changes in platform practices, legal requirements, or the technology we use. All significant amendments will be communicated to members via their registered email and/or in-account notification at least 14 days before the changes take effect. This gives you sufficient time to review the changes and decide whether you wish to continue using the mbi44 platform.
8.2 Change Notifications
For minor amendments such as grammatical corrections or clarifications that do not alter the original intent, mbi44 may update this document without prior notice. The "Last updated" date shown at the top of this page always reflects the latest version of the Privacy Policy.
8.3 Contact the mbi44 Privacy Team
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, you can reach us through:
Six key rights you hold as an mbi44 member — all of which can be exercised by contacting support@mbi44.click.
From the moment you register to every transaction you make — here's how your data is handled securely at mbi44.
When you register with mbi44, you are entrusting us with something of real value — your personal information. Your name, date of birth, MyKad number, email address, phone number — these are not just data points in a system. This is your identity. And we do not take that trust lightly.
In Malaysia, online data privacy is increasingly becoming a serious conversation. Many Malaysian internet users — especially those who actively use e-wallets like Touch 'n Go eWallet and GrabPay, or who shop online regularly — have experienced or heard about data breaches and unsolicited spam calls. It is a frustrating experience, and mbi44 has no intention of being part of that problem.
That is why mbi44's privacy policy is not merely a document written to satisfy a requirement — it reflects the values we genuinely uphold in our day-to-day operations. When an mbi44 member contacts our customer support team with a query about their account, our support team is trained to verify the user's identity before discussing any account information. This may seem like an extra step, but it is there to protect you — not to slow down the service.
When it comes to payments, mbi44 understands that many Malaysian players are cautious about sharing financial information online — and for good reason. That is why we have made a deliberate technical decision not to store full e-wallet or banking account details in our systems. When you make a deposit via DuitNow or FPX, the transaction is processed by a certified payment gateway with the highest financial security compliance — mbi44 only receives a signal that the payment was successful and the amount, not your account details. This means that even in a hypothetical scenario where mbi44's systems were to experience any issue, your bank or e-wallet account details would remain safe because they have never been held in our systems.
On the threat monitoring front, mbi44 invests seriously in cybersecurity infrastructure. Our systems can detect abnormal access patterns — for example, if someone suddenly attempts to log in to your account from an unfamiliar location, or if there is an attempt to access your account using brute-force techniques. When this occurs, the system automatically blocks the attempt and sends an alert to the account owner. You don't need to do anything — security works in the background without interrupting your gaming experience.
For players who follow sports like the Malaysia Super League or place e-sports bets on Mobile Legends at mbi44 — your betting history is deeply personal. You may not want others to know which team you support or how much you wagered on a particular match. mbi44 understands this sensitivity. Your betting records are never disclosed to any external party without a binding legal requirement — and in such cases, we will endeavour to notify you in advance if the law permits.
At its core, data privacy is a matter of trust — and trust is built through consistent action over time, not through even the most carefully worded statement. mbi44 is committed to ensuring that every operational decision involving our members' data puts their interests first. If you have any questions, concerns, or suggestions about how we handle privacy, our door is always open at support@mbi44.click.
Your e-wallet/bank account details are not stored in mbi44's systems:
Have questions about how mbi44 handles your data? Contact us 24/7:
📧 support@mbi44.click
Use the subject line "Privacy Inquiry" to get a faster response from our team.
The most frequently asked questions from members about privacy and data protection at mbi44.
Your data is protected. Your payments are secure. Your privacy is our priority. Register for free today and enjoy over 500 of Malaysia's best games with complete peace of mind.